I have a weird one.... NetSuite is giving me an "unexpected error" when I try to create a standalone Credit Memo. I can create one off an invoice, or edit an existing credit, it only fails on creating a new one. I don't see any scripts or workflows that would be impacting it in any way.
Any ideas?
a
Abrar Shaikh
12/28/2021, 5:07 PM
Check if there is any missing tax codes or any item/tax code accounts are inactive in the backend
y
Yitz younger
12/28/2021, 5:27 PM
I made the whole transaction non-taxable and ensured the tax code was the same as one of the transactions that is working. Still nothing
a
Abrar Shaikh
12/28/2021, 5:30 PM
Did you check if there is any item having the account/revenue account which might be inactive?
y
Yitz younger
12/28/2021, 6:09 PM
i found it now.... So stupid
I added a sales order field that was supposed to pull from the shipdate by default. It seems to have loaded on the CM as well, which does not have a ship date field.
Thank you for your help