Hello everyone, Is there any way to add group of e...
# general
g
Hello everyone, Is there any way to add group of employees as recipients in a workflow? ex - If they want to send pending approval mail to all the employees with specific role?
a
I think you can make an employee group and set the recipient to the group
g
I tried it but we don't have any proper email address to be set on the Group
It will only available in recipient list if its having an email address defined on that Entity group
s
groups needs a dedicated distribution email defined. Few months ago I needed exactly what you wanted to do, but dude to the limitation had to opt for hardcoded email addresses separated by commas in the workflow. There might be a workaround, you can use a saved search to shoot out the email to users with specific role defined in the search criteria upon update of certain field or value by the workflow on the specified record. Convoluted way to do it but may work
a
I've used a saved search to define the group that I want to send it to then used the NS_CONCAT function to make that into 1 comma separated value Then you source that into a custom field on the record and you can use that custom field as your recipient Again probably just as convoluted but has worked in the past
g
Thank you everyone for your suggestions 😊