Hi, does anyone have experience with reconciliation rules to match imported bank data?
a
AK
12/15/2021, 12:05 AM
Sure. What statement file type are you importing? What are you trying to match?
l
Leah A
12/15/2021, 4:48 PM
@AK I am importing bank data from the Bank Feed to reconcile accounts. For some reason, the reconciliation rules are creating doubled memorized transactions and it is not allowing me to edit the rules giving the error "There was a problem processing your request." Do you know why this is happening? Thanks!
a
AK
12/15/2021, 7:27 PM
Hey @Leah A have you got the rules to create transactions based on the statement?
You may also consider raising a support case with NetSuite
l
Leah A
12/15/2021, 7:35 PM
Yes, however the rules are doubling transactions..
a
AK
12/15/2021, 9:36 PM
it could be the rules, could be the way the statements come are imported. you may be better off raising a support case for NS support to have a look at it