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I am actually interested in the value of the department of an employee.. it is returned as below in our test environment - &lt;platformCore:record internalId="17" xsi:type="listEmp:Employee" xmlns:listEmp="urn:employees_2019_1.lists.webservices.netsuite.com"&gt;
                  &lt;listEmp:entityId&gt;Krista Barton&lt;/listEmp:entityId&gt;
                  &lt;listEmp:salutation&gt;Ms.&lt;/listEmp:salutation&gt;
                  &lt;listEmp:firstName&gt;Krista&lt;/listEmp:firstName&gt;
                  &lt;listEmp:lastName&gt;Barton&lt;/listEmp:lastName&gt;
                  &lt;listEmp:phone&gt;408-555-3652&lt;/listEmp:phone&gt;
                  &lt;listEmp:email&gt;<mailto:kbarton@wolfeelectronics.com|kbarton@wolfeelectronics.com>&lt;/listEmp:email&gt;
                  &lt;listEmp:defaultAddress&gt;Krista Barton&lt;br&gt;1300 21st St&lt;br&gt;Apt 316&lt;br&gt;Los Gatos CA US&lt;/listEmp:defaultAddress&gt;
                  &lt;listEmp:isInactive&gt;false&lt;/listEmp:isInactive&gt;
                  &lt;listEmp:lastModifiedDate&gt;2021-12-07T00:32:50.000-08:00&lt;/listEmp:lastModifiedDate&gt;
                  &lt;listEmp:dateCreated&gt;2010-12-25T00:00:00.000-08:00&lt;/listEmp:dateCreated&gt;
                  &lt;listEmp:initials&gt;KB&lt;/listEmp:initials&gt;
                  &lt;listEmp:department internalId="23"&gt;
                     &lt;platformCore:name&gt;*Admin : Suraj Kudale : Child3 : Child4*&lt;/platformCore:name&gt;
                  &lt;/listEmp:department&gt;