Hello, I am trying to edit how two different Purch...
# generalj
Jacob Burke
12/03/2021, 8:56 PMHello, I am trying to edit how two different Purchase orders in our system print. When going to edit the PDF printing template, both Purchase orders use the same template, but print completely different. Does anyone know how this is possible?
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KevinJ of Kansas
12/03/2021, 9:40 PMThis doesn't compute. Gotta be something you are missing
KevinJ of Kansas
12/03/2021, 9:40 PMMaybe share setup of the forms in screenshots?
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Jacob Burke
12/03/2021, 9:55 PMSure
Jacob Burke
12/03/2021, 9:56 PMHere are the 2 different types of PO's. You can see both are setup to our Custom Purchase Template PDF for printing
Jacob Burke
12/03/2021, 9:56 PMNow here is what they print out like...
Jacob Burke
12/03/2021, 9:57 PMJacob Burke
12/03/2021, 9:59 PMmessage has been deleted
Jacob Burke
12/03/2021, 10:00 PMSorry the second one wouldnt load I saved as PDF on accident....you can see they are completelty different, the template represents what the first one looks like
Jacob Burke
12/03/2021, 10:00 PM@KevinJ of Kansas
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KevinJ of Kansas
12/03/2021, 10:05 PMTry changing the layout to standard and saving it - and then changing it back to advanced
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Jacob Burke
12/03/2021, 10:06 PMWill do thanks
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KevinJ of Kansas
12/03/2021, 10:06 PMPrint 2 looks like a "classic" print out.
KevinJ of Kansas
12/03/2021, 10:06 PMMeaning the default standard layout
KevinJ of Kansas
12/03/2021, 10:08 PMIf that doesn't work - I'm guessing there's something corrupt about the form - or you have it role restricted
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Jacob Burke
12/03/2021, 10:26 PMI figured it out, it is because the second form is a netsuite native form. therefore it defaults to basic instead of using the advanced pdf like it shows selected. You've been a huge help for me figuring this out thank you very mmuch
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