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Chris

12/01/2021, 5:33 PM
On a Payment record, with a declined ccd transaction, is there a way to retry the card after editing the payment record? I thought that editing the record and re-saving would re-trigger the merchant processing.
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Tim White

12/01/2021, 6:30 PM
Hi Chris, you need to be sure to check the CHARGE CREDIT CARD checkbox newly.
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Chris

12/01/2021, 6:45 PM
We're using the payment instruments feature, which hides that box. A field called Handling Mode replaces it.