Hey NS friends, anyone know how to add RMA approva...
# general
j
Hey NS friends, anyone know how to add RMA approvals to a role? My current role does not allow to approve, but does have RMA permission
k
I'd look at permissions documentation from SuiteAnswers - I'd expect it to be a transaction permission
I'd also expect it to be under Vendor Returns or RMA if I were looking through it.
j
both of those are added, still cant approve unless im admin
so weird
i’ll double check
k
Maybe there's a workflow on the record?
e
Vendor Returns; Vendor Return Auth. Approval, Vendor Return Authorization
j
@Eric B thats it, vendor return approval
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@Eric B @KevinJ of Kansas thank you both!
any of you know a good consultant familiar with netsuite and salesforce?
e
And to process Returns you will need the role to have Fulfill Orders permission. The Return button will show up on the Vendor Return Authorization form but unless the role has the Fulfill Orders permission, they won’t be able to do it.
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k
Well, I'd be a little self serving to indicate my firm, but we do regularly have folks use salesforce and integrate to NS and we're a bit backlogged. RSM does have a NS and a Salesforce consulting group - though salesforce team is a little newer to being part of the fold - so not as much synergy there as you might expect.
Neither firm is going to be a discount provider though, so if you are looking for the cheapest solution, there's definitely cheaper ones out there.
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