They broke it in August and I think I know how to...
# generalj
jen
10/22/2021, 11:13 PMThey broke it in August and I think I know how to fix it
p
Peter Ries
10/25/2021, 2:52 AMIf you mean this one, then NS created that one so you can open a Support case for any issues.
a
AK47
10/25/2021, 11:51 AMwhat broke? we still use it
j
jen
10/25/2021, 11:00 PMif you have too many sticky notes, the board does SCRIPT_EXECUTION_LIMIT_EXCEEDED
jen
10/25/2021, 11:00 PMI’ve been fighting with support for a month on this now
jen
10/25/2021, 11:01 PMSupport has been outright LYING to me about it, super infuriating
jen
10/25/2021, 11:01 PMserious gaslighting going on
b
Brian Martell
10/26/2021, 2:53 PMYeah we are having the same issue, they have been really shady about helping us. I don't think they know what is wrong.
a
AK47
10/27/2021, 1:06 PMinteresting. Haven't encountered that yet. How many is too many?
j
jen
10/27/2021, 7:55 PMAbout 120
jen
10/27/2021, 7:55 PMI know what’s wrong.
jen
10/27/2021, 7:56 PMThey made this change to the code for the Sticky Board
jen
10/27/2021, 7:57 PM_SearchEntitiesById does a
nlapiSearchRecordjen
10/27/2021, 7:57 PMthey are running that on EVERY single note on your board
jen
10/27/2021, 7:57 PMinstead of being like “hey I looked up this owner already, let’s not do another database call”
jen
10/27/2021, 7:57 PMreally shitty programming by them
jen
10/27/2021, 7:58 PManyhow, it results, unsurprisingly, in SCRIPT_EXECUTION_LIMIT_EXCEEDED
jen
10/27/2021, 7:58 PMI have 78 emails back and forth with them about this
jen
10/27/2021, 7:59 PMit’s filed as U4 finally