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US Customer Does not ship to Hawaii or Puerto Rico. But they still show up in the list is it possible to remove with out extension development?

No, just change the shipping item to add exclusions for those states <https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N1259213.html#:~:text=Specify%20shipping%20restrictions%20in%20the%20Shipping%20Restrictions%20section|https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N1259213.html#:~:text=Specify%20shipping%20r[…]ipping%20Restrictions%20section>

Thanks Steve! Btw do you know what to investigate for really long extension mech processing times?

You essentially investigate them like you would a Map/Reduce performance problem

If you have a default number of SuiteCloud Processors and a lot of M/R scripts, you will likely find that the extensions activation script yields to the other scripts

So the solution is either to pause the other scripts while you run activation, lower the other scripts’ priority or buy more processors

If there are no other M/R scripts that it is often due to bad JavaScript in your extension

Other than that, I’d recommend talking to support