Hi all, I have a freemarker question for you all! ...
# general
j
Hi all, I have a freemarker question for you all! I have an email template that added some text if a field is blank. This is sent on a case referencing fields on the customer record. The conditional freemarker works as designed when a user selects the template and the logic flows through as designed but when a wrokflow sends the template it's saying that all the fields are empty therfore leaving blank. Below is the snippet that works when a user prints and doesn't work when a workflow fires. The workflow is a case record workflow. <#if customer.custentity_webaddress?has_content><#else >Company Website </#if>> <#if customer.resalenumber?has_content><#else >Resale Certificate </#if> <#if customer.custentity_social_media_info?has_content><#else >Company Social Media Info </#if>