Hi all!
I'm trying to solve an issue for a client,...
# generalm
Master Poke
07/27/2021, 1:09 PMHi all!
I'm trying to solve an issue for a client, when a purchase order is being created, it seems that some items pull the department automatically (which is what I want) but for some items the department is not shown (the department is set in the item form) :
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NickSuite
07/27/2021, 1:12 PMFirst check if the department is active and available for subsidiary of the item.
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Master Poke
07/27/2021, 1:55 PMHi Nick,
thanks for answering, it is
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Stephen
07/27/2021, 2:41 PMGood question! Also had this issue before, never was able to solve it
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KevinJ of Kansas
07/27/2021, 4:08 PMDoes it always happen for that item? I'd be tempted to unset the department and reset it
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Master Poke
07/28/2021, 2:34 PMIT appears to happen only during editing a PO, when I create a new PO the departement is showing for that item.
I tried switching departments and reverting back to original, I still get a blank department cell
Master Poke
07/28/2021, 2:35 PMIt is occuring for three different items which are in the same department
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KevinJ of Kansas
07/28/2021, 3:04 PMIs it plausible there is a workflow or script interfering?
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Master Poke
07/28/2021, 3:24 PMI'm also wondering the same thing. In the sandbox I do not have the same problem, there is no script either. On production there is a script implemented. The script seems to be related to inventory adjustments, not sure if that relates to department
Master Poke
07/28/2021, 3:49 PMok no workflow or script, I edited 2 separate PO's, both around the same dates, both set as rejected, adding the exact same item to both of them, for one department is shown, for the other not
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KevinJ of Kansas
07/28/2021, 4:32 PMSounds like a call to NS Support then.
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Master Poke
07/30/2021, 8:33 AMYep, Thanks for trying Kevin!
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