is it possible to configure an item custom field that will blank itself in the event the item record is copied?
s
Sandii
06/11/2021, 12:03 AM
I believe you need a workflow/script executing under the COPY entry point to clear it out. I do not think it is something you can do at the field level.
a
Alexander Fiedler
06/11/2021, 12:53 AM
correct that's what we've had to do as well. Name the WF something generic like "Clear fields when copying" so it is able to be used for any further fields which may be created in the future.
m
mattb
06/11/2021, 1:23 AM
well that’s interesting! good idea thank you
mattb
06/11/2021, 2:05 AM
i’m dealing with an normal inventory item which seems to be missing from the sub type list on the workflow?
mattb
06/11/2021, 2:06 AM
message has been deleted
mattb
06/11/2021, 2:32 AM
whoops, seems to work on a regular inventory item anyway