Good morning all. For the needs of our business, w...
# general
i
Good morning all. For the needs of our business, we have created a personalized form to assemble a set of items to be delivered for installation services at a customer. We called it the Customer Equipment form. In this form, we have custom fields of type Inventory number, containing items of type serialized item. The problem is that we cannot enter a keyword in the field so that it only displays serial numbers entered in keyword (see Figure 1 bello) and I want to be able to apply keyword filter the one applies on the bellow custom field (figure 2).
k
Check your number of results in list dropdowns and set it appropriately
in your personal preferences.
t
message has been deleted
Yes as Kevin suggested > Home > Set Preferences > General > MAXIMUM ENTRIES IN DROPDOWNS
i
hi @KevinJ of Kansas thanks for the answer let me chek that
k
personally, I prefer that field have like 10.
so if there are 10 or less results, it's dropdown only, and if it's more, than it becomes type-ahead
i
I am afraid that this parameter is not the problem because the value was already at 200
k
and you have more than 200 serial numbers?
i
I want to be able to search by keyword as shownon the below picture
k
Is your list filtered somehow?
i
yes it's filtered by item
k
and your list of serial numbers has more than 200 results for that one item?
try setting it to 2 instead of 200 and see if the behavior changes.
i
No less than that
k
you want fewer in that field, not more.
i
it's now ok thanks a lot*
@KevinJ of Kansas Please can you help me with another topic regarding filtering serialized item custom fields based on the items in the customer's stock. That is, purchased by the customer. In fact, I only want to display in this field the items purchased by the customer, not all the items in stock.
@tuli thanks for your answer really helpfull
🙌 1
k
That's a $5000 US problem realistically - short version answer would be a script that fires on item fulfillments to update a custom field on the serial number that you then use as an additional filter on your list.
i
ok let me write a suitelet script to achieve that. Thanks