Hi All, i am encountering one issue .
I am having custom transaction with XYZ account debit with same amount and credit with same amount in same record. when i try to open the General ledger of this account , it is not showing, may i know the reason for it?
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eblackey
05/24/2021, 12:12 PM
What type of Custom Transaction? Basic, Journal, Header, Purchase, Sales?
r
Ravi
05/24/2021, 1:07 PM
Journal Type
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eblackey
05/24/2021, 1:10 PM
Open your Custom Transaction type and check the Statues tab. With a Custom Journal Type, not all statuses are posting transactions and it might not show the GL impact until it becomes a posting transaction.
eblackey
05/24/2021, 1:11 PM
But, it also could be that there is no actual GL impact - for example if you're debiting and crediting the same account.
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Ravi
05/24/2021, 2:54 PM
Yes this is my example.
Ravi
05/24/2021, 2:54 PM
Trans 1 :
Account Debit Credit
XYZ 100
ABC 100
Trans 2 :
Account Debit Credit
XYZ 100
XYZ 100
Here first transactions (Trans 1) getting appear with 100 in the ledger account but trans 2 is not appearing at all since its credit and debit matches
Ravi
05/24/2021, 2:54 PM
but normally , it should the impact , right?
is this Netsuite standard behaviour.
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eblackey
05/24/2021, 3:10 PM
I'm fairly certain that is standard behavior since the transaction is not actually impacting anything on the GL. I think it would be similar to a zero invoice where it wouldn't show GL impact for A/R.