what are the options for integrating outlook at netsuite? Ideally, some way to, from outlook, link an email to an entity in netsuite, so the email chain is then visible in NS

@JBL Celigo CloudExtend Outlook for NetSuite. Free trial.

have you used it? what was your experience like with it?

Ha, I'm biased. I'm a GM at Celigo and use it every day. That said, we can supply case studies from real customers that save 200+ hours per 'user' per year with our App. Don't want to be too salesy here but would love to have you try it out. Ideally others on the forum that use our app can help.

thanks - noted

@JBL yes, the app works on Outlook mobile/tablet as well.

@JBL I've been using CloudExtend for Outlook for the past 6 months and I'm a big fan. Really helps streamline follow-ups with leads, prospects and customers.