Hi! If we put credit hold = on, on a customer reco...
# general
j
Hi! If we put credit hold = on, on a customer record, we want existing orders that are in pending fulfillment, to be locked for further processing. I guess we need a script to put them all in pending approval. But we don't need that, we just need it to be stopped for new fulfillments and new invoices. Any ideas how to accomplish this with a workflow? I can hide fulfill and invoice button with condition, but we can still use the suitelet page "fulfill orders"
a
You can add a filter for 'Customer: On Credit Hold' on the Fulfill Orders page. Users could still get around this / not add the filter, but this would be a less burdensome options than updating SO's to pending approval / some other script automation to disallow fulfillment
j
Yes, thank you. It's a pity that the filter on the pages can't be set on subsidiary or role level though.. we have 20 users who fulfill orders.. But I get your point. Thanks for input