Does anyone know why the 'Credit Memo/Note' subtab...
# general
r
Does anyone know why the 'Credit Memo/Note' subtab wouldn't be showing upon editing a customer payment?
k
because it's not part of the customer payment once it has been applied
NS is doing a bit of magic to get it to show up in the first place.
Applications are between transactions directly.
r
Ah okay. I apologize for my lack of knowledge within this area - we had a request in from someone in the business to help allocate credit notes to a payment posted to a customer's account. Just trying to make sense of it
SuiteAnswer (ID: 9108) - seems you should be able to edit a payment and apply a credit memo but I'm not seeing the subtab.
k
I've never been able to edit a payment and add a credit memo
r
Odd, thanks anyway for your time @KevinJ of Kansas!