Does anyone have a method for unapplying a JE from a customer invoice or applying a reversing JE to a paid invoice? We have invoices we have written off (bad debt) via JE so invoice status is now paid in full. But then the customer actually does pay. I would ideally be able to create a new reversing JE and apply it to the invoice so that the invoice status would be open. Then I can apply the actual customer payment to it.

Edit the amount on the JE and it should unapply

Unlink the customer record on the JE

If it is in prior period not sure I can edit the JE

Then you'll probably have to cut two new JEs

Yes, I think so too. 2 JE's. But my invoice is still showing paid in full so I cannot apply these JE's to the invoice I don't think, can I?

Nope

Hmmmm....I will have to think through my options. Thanks for chiming in.