@battk Hello Battk, I need your help. I cannot understand how NetSuite calculated the Customer Balance. We have the following input data: Account Currency - USD Customer Currency - EUR The Customer Subsidiary in British Pound The Consolidated rate = 1.322 Here the exchange rates: Customer Balance in USA currency - 2$ But the general CUstomer balance = 1.41

hi, I would not think consolidated rates would be used here as it is within the same subsidiary. It would convert transaction amount to your customer primary current using spot rates. Check you spot rates for EUR to USD. it may be more complex to prove if you have a lot of transactions but with one it is clear.