Hi I am running into an issue where Avalara is calculating tax on Sales orders correctly but once SB takes over and creates the invoice, tax is not calculated. Does anyone know why or what config I am missing to have tax calculated on the invoice?
k
KevinJ of Kansas
04/15/2021, 9:18 PM
SB?
KevinJ of Kansas
04/15/2021, 9:18 PM
Oh SuiteBilling
a
AFL
04/15/2021, 9:19 PM
Yes suite billing. Apologies
k
KevinJ of Kansas
04/15/2021, 9:21 PM
You using the SuiteTax version of Avalara?
a
AFL
04/15/2021, 9:22 PM
No suite tax
k
KevinJ of Kansas
04/15/2021, 9:23 PM
I'd be tempted to make sure that the script deployment for Avalara then (on transactions) is running on all appropriate contexts
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a
AFL
04/15/2021, 9:31 PM
The UE seems to be failing when it’s triggered by SuiteBilling. I’ll open a case. Thanks