Anyone ever have this problem on NS? I have one sp...
# defects
v
Anyone ever have this problem on NS? I have one specific user whose navigation and global search bar are completely missing (not the same issue as the transparent navigation) it's only on his computer, and on every single browser we tried it happens. Edge, Firefox, Firefox Dev Edition, Chrome. We cleared cache, hard refreshed, etc. Uninstalled and reinstalled browser. When I log in on another machine, the navigation bar is there. In the browser consoles I have the attached error messages. Unable to find anything helpful on google or suiteanswers. I put in a ticket with support anyways but figured i'd ask if anyone has come across this here.
r
When nothing works a full reinstall of the window will work although some cache is overriding it most likely which is not getting deleted. You can also create a separate user (OS user I mean) and install just chrome on that user. And try logging in. Should be a temporary solution until you figure out what the actual problem is.
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v
thanks! i'll give that a try then 🙂