any ideas how to fix that? or what is going on her...
# general
j
any ideas how to fix that? or what is going on here?
b
my guess is that netsuite thinks you arent done trying to add an item
switch to the items sublist and click cancel on the current line
j
ok I'll try but most of our fiddling around hasn't let us save it
which is less than ideal
no, clicking cancel does not solve this
b
id make sure all scripts and workflows for the vendor bill are disabled before trying support
j
righto thanks @battk
j
existing netsuite issue I believe, where in some records it will continue to ask to add item or other records
are you able to cancel the new line or exit the error?
j
worked it out, you have to click on the "Items 0.00" link in that image, then click cancel
it's a ghost item on the Item section rater than expenses section
do you have a link to a bug report or anything about that?
b
I guess i should have been more explicit about switching to the items sublist over the expense sublist
j
yeah sorry we are very new to NS 🙂
j
there is an existing defect for this. Report it to NetSuite and open a support ticket, they'll add your case to the defect
j
thanks JC, will do