I'm sure I am just being dumb here and is missing ...
# generalm
Mika Hakkinen
02/22/2021, 4:27 PMI'm sure I am just being dumb here and is missing something simple, but why can I only reject expense reports, but not Approve? Only the reject button is showing. This is on an admin account, but it is the same behaviour in the Accounting centre roles too. What am I missing? No approval workflows applied at all, just the standard Supervisor -> Accounting approval functionality.
m
max
02/22/2021, 4:29 PMyou may have an approval workflow deployed on it
m
Mika Hakkinen
02/22/2021, 4:32 PMNo approval workflows at all, all standard stuff. Sorry, I should've mentioned this.
m
max
02/22/2021, 4:35 PMoh. then maybe your accounting settings are set for advanced approvals
m
Mika Hakkinen
02/22/2021, 4:45 PMWhere can I check the setting for that @max?
m
max
02/22/2021, 5:08 PMSetup->Accounting Preferences.. last tab on the right
max
02/22/2021, 5:08 PMbut also, look at your transaction form, the action might have been removed from the form
m
Mika Hakkinen
02/22/2021, 5:12 PMNo approval s
Mika Hakkinen
02/22/2021, 5:12 PMAnd no the action hasnt been removed
Mika Hakkinen
02/22/2021, 5:13 PMThe Accounting Approval tickbox has been hidden though, to stop users from being able to tick this themselves and bypass accounting approval
k
KevinJ of Kansas
02/22/2021, 5:28 PMThe expense report may be above your employee threshold
KevinJ of Kansas
02/22/2021, 5:29 PMAlso - I'd look at the form and make sure someone hasn't changed the buttons for it.
s
Sean Murphy
02/22/2021, 7:37 PMThe status is pending accounting approval, that I believe is after supervisor approval so it looks like this is already approved and waiting for accounting to approve. After that I would also look at your employee record as Kevin mentioned to see what your personal approval limit is set at.
2 Views