I have a customer who has really old "orders to receive" that were never received in the system. What is the best way to go about cleaning this up? Do I receive them? Delete them?
b
blue
02/19/2021, 2:52 AM
You can Close the Purchase Order which is a normal practice for that kind of situation. Deleting and receiving just for the sake of closing the PO is definitely not a good approach.
blue
02/19/2021, 2:54 AM
Sorry I got confused are you talking about Sales Orders or Purchase Orders? Order to receive or to fulfill? Either way you can Close both PO and SO
j
Jose Vega
02/19/2021, 2:56 AM
you're right. I saw the long list and I didn't click on them so I just asked. I just saw the close button, thanks!