I have a customer who has really old "orders to re...
# general
j
I have a customer who has really old "orders to receive" that were never received in the system. What is the best way to go about cleaning this up? Do I receive them? Delete them?
b
You can Close the Purchase Order which is a normal practice for that kind of situation. Deleting and receiving just for the sake of closing the PO is definitely not a good approach.
Sorry I got confused are you talking about Sales Orders or Purchase Orders? Order to receive or to fulfill? Either way you can Close both PO and SO
j
you're right. I saw the long list and I didn't click on them so I just asked. I just saw the close button, thanks!
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