--Cross posted-- I have a client asking about putting a Sales Order on hold and I am not sure the best answer. In this situation the SO have been Approved by accounting and cleared for shipping... The status is Pending Fulfillment. Then, for a few different possible reasons, they want to 'pause' the shipment pending some other unspecified event. They have asked about a new status but I dont think that is even possible, and if it was I would not like to do that. So my question to you is, how to HOLD an Pending Fulfillment Sales Order? I know I could just put a check box on the form and they MAY be what I do but I wanted to see if there are other ideas?

Why couldn't they put the order back into pending approval?

I've done this a few ways. Most commonly I will Close the order then reopen it when the hold is lifted. Click the Close button or use a workflow to mark the Closed Box on all line items