Attempting to recieve a purchase order item by generating an item receipt, but the items arent available on the item receipt. Any ideas?

Can you screenshot the PO?

Yes one moment

And when you hit receive it's completely empty?

This is what happens on the item receipt:

Weird, the only thing I can think to try is changing the date on the PO, maybe it's in a closed accounting period? It's not set up as a drop ship? Does it show up if you try a different form?

Different form does nto work

Is the Item a non-inventory item? Is it marked as Can be fulfilled/received on the preferences tab?

Confirmed item is not inactive.

What is your Item Type

Matrix subitem

Look at the Matrix parent

message has been deleted

do you have a location or preffered location set on the parent or child item?

Subsidiary does match, This is the subitem locations configuration

Now I'm stumped...might be time to submit a support case...sorry😭

We recently turned off using bins for items as that is being handled by shiphawk, do you think that may cause this issue

It shouldn't...I've toggled Use Bins on items many times and it doesn't seem to effect much other than the inventory detail on transactions

Are there any workarounds I can do in the meantime

Inventory adjust the item up ?

Or maybe its something to do with the location we are receiving on?

Is there a workflow that is setting the default receiving location?

Nothing to note for the workflows

Is the location still marked as a warehouse site?

The location is a sublocation of the parent:

Your Close button is disabled then I guess you're using the Inbound Shipment feature which requires you to receive POs from there. That's exactly what's happening with us using the Inbound Shipment feature.