Hello Everyone, For Dunning module users : I have a problem within the assignment of the Dunning levels when the evaluations workflows runs —> the dunning level stays empty. Someone can help with that ?

First thing to check is whether your workflow actually ran (is the procedure on the customer or invoice level? Check system notes / workflow history to see if it actually fired). I'd do that first, then check the workflow log to see why it hasnt populated the correct dunning level.

Hi, I experience the same problem. No dunning level until i concuduct a maunal workaround (pause and unpause dunning). Are there any solutions? Thnaks.