Hi all. Last Sales Activity field is not updating ...
# general
s
Hi all. Last Sales Activity field is not updating even when manually updated through the 'Update LSA' button, is LSA bundle still functional? Thanks!
r
@SmithJ Do you have the sales rep listed on the customer record and does that sales rep have at least one "Sales Activity" related to it? https://3926379-sb1.app.netsuite.com/app/help/helpcenter.nl?fid=section_160405287233.html#bridgehead_N1100643
a
If you use the Team selling feature, it tracks sales activity from sales team members only. Also check if "track only primary sales rep activities" is checked under custom settings