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Hi all. Last Sales Activity field is not updating ...
# general
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SmithJ
01/18/2021, 4:48 PM
Hi all. Last Sales Activity field is not updating even when manually updated through the 'Update LSA' button, is LSA bundle still functional? Thanks!
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Roy L
01/18/2021, 5:00 PM
@SmithJ
Do you have the sales rep listed on the customer record and does that sales rep have at least one "Sales Activity" related to it?
https://3926379-sb1.app.netsuite.com/app/help/helpcenter.nl?fid=section_160405287233.html#bridgehead_N1100643
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Aria Ghahari
01/19/2021, 8:27 PM
If you use the Team selling feature, it tracks sales activity from sales team members only. Also check if "track only primary sales rep activities" is checked under custom settings
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