If a rep puts in an Estimate with a Custom Billing...
# general
e
If a rep puts in an Estimate with a Custom Billing Address, then converts it to a Sales Order, the billing address doesn't come in from the Estimate? Can anyone confirm if this is "normal" behavior?
k
Seems odd that it wouldn't be maintained.
e
I just found one that has a stored billing address and it didnt copy to the sales order... this feel like a defect
k
Agreed. I would expect it to be maintained either way.
Custom address or stored address.
I'd probably look for scripts that pull the default address from the customer in before filing the defect.