Hi Team, I am trying to send a payment from our s...
# general
a
Hi Team, I am trying to send a payment from our system to NetSuite through Cash App. NetSuite returns the following error: You do not have permissions to set a value for element account due to one of the following reasons: 1) The field is read-only; 2) An associated feature is disabled; 3) The field is available either when a record is created or updated, but not in both cases. I had investigated the problem and found the article - https://netsuite.custhelp.com/app/answers/detail/a_id/80457/kw/you%20do%20not%20have%20[…]rmissions%20to%20set%20a%20value%20for%20element%20account According to this article, could you please provide more details how the undepFunds field influences on payments, whether there are conditions for which payments this field can be applied, for which it is impossible. Perhaps for some clients this field cannot be used? Thank you!
b
this sounds like you are using #C2K2RJNAC and in general the error means you are setting a field that you cant set general solution is to know how to create the payment in the ui and only set the same fields that you set in the ui in the payment via soap
a
Could you provide more details on how to use the undepFunds field? And what conditions for this field?
b
same conditions as in the ui
make payments in the ui until you understand how the account and undeposited funds fields work
a
I don't have an opportunity to check it ( I want to understand what conditions a should regard to apply this field so that we can understand for which clients is it applicable
Is this field somehow related to the type of payment? For example, payment by card?