Is anyone's Netsuite search bar not populating search results?
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Suite Sensei
12/29/2020, 5:30 PM
I see you posted this as a question as well. I'm not seeing any issue currently. I know you already tried to restart and clear cache.
I would also suggest trying another browser. If that isn't working you should create a case with NetSuite.
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Lee L
12/29/2020, 5:32 PM
thank you. I tried another browser as well. No luck. Submitted a case earlier. I'll see what they come back with.
👍 1
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Suite Sensei
12/30/2020, 6:19 PM
Any luck with your case?
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Lee L
12/30/2020, 6:43 PM
Netsuite engineers were able to fix. Not sure what this issue was, but they fixed it. Supposedly moved to U2 level??
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Suite Sensei
12/30/2020, 6:46 PM
glad to hear it. It's occasionally possible for them to have account specific issues like this. U1 is global (all customers), U2 is highest urgency for a single account (or limited set of accounts).