Hello, does anyone know on how to resolved this er...
# general
j
Hello, does anyone know on how to resolved this error on csv import of new customer. "You can add a subsidiary to an entity only when you have access to the subsidiary."
d
Sounds like the role you're using to do the CSV import doesn't have access/permissions to the subsidiary you're trying to set for the customer record(s)
j
View permission on subsidiary record already given on the role being used but still same error
n
Is the user able to create a new customer to that Subsidiary through UI? If no it’s permissions.
j
yes can create via UI using the same role used on CSV import
🤔 1
n
How are you specifying the subsidiary in the CSV? What's the setting on "Include Children"?