Hello, does anyone know on how to resolved this error on csv import of new customer.
"You can add a subsidiary to an entity only when you have access to the subsidiary."
d
David B
12/18/2020, 3:00 AM
Sounds like the role you're using to do the CSV import doesn't have access/permissions to the subsidiary you're trying to set for the customer record(s)
j
jhayczee09
12/18/2020, 3:00 AM
View permission on subsidiary record already given on the role being used but still same error
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Netsuite Tragic
12/18/2020, 3:29 AM
Is the user able to create a new customer to that Subsidiary through UI? If no it’s permissions.
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jhayczee09
12/18/2020, 3:29 AM
yes can create via UI using the same role used on CSV import
🤔 1
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Netsuite Tragic
12/18/2020, 4:21 AM
How are you specifying the subsidiary in the CSV? What's the setting on "Include Children"?