Our organization currently uses a MailChimp form on our website to collect information of prospects. We are implementing NetSuite CRM and are not using SiteBuilder. Is it possible to have a web-to-lead form available on our website that stores leads directly in NetSuite instead of integrating or CSV share with MailChimp? The web-to-lead form page says “This feature is not enabled, contact your NetSuite Admin to enable it”. That’s me. Our account rep said to open a support request. I would rather crowd source potentially creative solutions if possible. Thanks in advance!

The best way to achieve this will probably depend on the platform your existing site runs on. Ideally, the best option is probably to create a Netsuite restlet which the site posts to. You can then just send JSON lead data to the restlet securely - but you'll need server side scripting on your site to handle token based authentication (relatively easy with PHP). If you lack server side support, you can use a publicly exposed Suitelet script instead - but you run the risk of spammers locating the endpoint and posting spam directly to it.

usually the page associated with the feature (Online Customer Forms) will tell you which feature you need to enable to use it

@battk you rock! I didn’t realize I was logged in as my CRM-Admin role instead of Administrator until your message (not sure what clicked, but thank you!!). I enabled the feature and I think I can figure it out from here. Thanks!