Anyone know why users are being added to a sales order sales team after entering a sales order without assigning a sales team. Some users being added are also inactive users.
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Michael McNamara
12/03/2020, 11:21 PM
My best guess is either a saved workflow is populating the field, or there is a default assigned on the record customization. perhaps a script too?
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apaule
12/04/2020, 12:43 AM
It would be awkward to have workflows or scripts deployed as we haven't used SO's yet
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Michael McNamara
12/04/2020, 12:46 AM
Have you checked the user’s record to see if they are checkmarked in Human Resources as “Sales Rep”?
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apaule
12/04/2020, 3:12 AM
Oh, wasn't aware that would default them as a sales team I can check that