Hi All, Does anyone know anything about how the native integration between FedEx & Netsuite works? We have multiple FedEx accounts plugged into our NS. We don’t charge the customer for shipping via FedEx but we want to know the cost of each SO being shipped via FedEx. We see that on the FedEx side we are being charged for shipping but have no clue on where/if that information is being passed to NetSuite. Any ideas?

Hey @Chris, How are you shipping in Netsuite? Are you manually shipping off the item fulfilment or do you have another process?

It’s manually off of the IF record.

Too my knowledge, this information isn't stored in NetSuite. When we used another shipping platform such as RF-Smart shipping those values are now written back on the IF record itself.

Wow. That seems wild. I’ve been looking at the document setup and nothing shows that cost is being placed in any field

I was in the same situation as you. I had to pull a report off the FedEx website to get this data.

That is exactly what we were trying to avoid

We utilize Netsuite’s native FedEx label integration as well, we are able to capture this cost clicking the calculator button. We have created a custom field called “cost to ship” that we copy/paste this into if its free shipping