i’m having this error with SOAP, any ideas? I trie...
# suitetalkapis
Schwifty
03/30/2023, 7:26 AMi’m having this error with SOAP, any ideas? I tried importing using workflow and it works just as fine
<platformCore:status _isSuccess_="false" _xmlns:platformCore_="urn:core_2019_1.platform.webservices.netsuite.com"><platformCore:statusDetail _type_="ERROR"><platformCore:code>USER_ERROR</platformCore:code><platformCore:message>Please enter value(s) for: Order Type</platformCore:message></platformCore:statusDetail></platformCore:status>b
battk
03/30/2023, 8:00 AMset the order type field
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Schwifty
03/30/2023, 8:03 AMit is set…
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battk
03/30/2023, 8:04 AMhow are you setting it
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Schwifty
03/30/2023, 11:29 AMhere, with or without this part it errors out the same
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battk
03/30/2023, 11:42 AMthe custom field list is for custom fields
battk
03/30/2023, 11:44 AMif your field is actually a custom field, find its actual script id
battk
03/30/2023, 11:56 AMbeyond that, the internalId attribute is not actually the internal id value of the field
battk
03/30/2023, 11:56 AMits the internal id of the field, which can be used instead of the script id to identify it
battk
03/30/2023, 11:56 AMthe value goes in the value element, which you have left empty
battk
03/30/2023, 12:00 PMdepending on the type of element, the value could be set as the value of the element or could actually be an attribute
battk
03/30/2023, 12:01 PMi heavily recommend getting an existing sales order to see how the field should be set
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Schwifty
03/30/2023, 12:05 PMthanks @battk, i will tell my counterpart for this.. not really familiar with PHP, what they use. the fields seems to be not custom - you’re correct. it’s just that the order type can’t be seen on the scheme browser and just on the form itself only..
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battk
03/30/2023, 12:06 PMmy personal guess is that there is custom field named order type somewhere on the transaction
battk
03/30/2023, 12:06 PMthere is an actual order type field, but you dont set it yourself
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Schwifty
03/30/2023, 12:07 PMi think that is what causing this, but when using a different request without the customField, it still shows the same error.
if we don’t set it on our request, how to work around it?
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battk
03/30/2023, 12:10 PMunlikely, ordertype is for other transactions like item fulfillment and is used to tell the type of the transaction it was created from
battk
03/30/2023, 12:10 PMsales orders arent the one with order type
battk
03/30/2023, 12:11 PMthat said, the request you shared fails to set the the order type, which is the same as not setting it
battk
03/30/2023, 12:11 PMwhich will give you the error you see if order type is mandatory
battk
03/30/2023, 12:12 PMif you dont know how to set a custom field, my personal recommendation is to learn
battk
03/30/2023, 12:12 PMthe other approach is to make the order type not mandatory for whatever form you are working with
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Schwifty
03/30/2023, 12:13 PMthanks @battk, appreciate the patience, will try the suggestion, fairly new to web service and we were scratching our heads as to the error..
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