I'm using Google Authenticator for 2FA. But even I...
# general
b
I'm using Google Authenticator for 2FA. But even I scan the QR code it always showing me
invalid or expired verification code
. I tried several times and even on other pc but failed. Any help would be appreciated
t
Can you not copy and paste the code from NetSuite in to the google 2fa?
b
@Tristan Day I can copy and paste the code
but it says incorrect
t
is the limit of my guidance I'm afraid, never seen that before
you're not capturing a blank space at the end etc etc?
b
I've already skipped 5 times and is there any chance that I can skip more? @Tristan Day reset password by other Admin didn't work
typing the code didn't work neither so I don't think it's space issue
t
yeah I can't help further I'm afraid - I've never seen that issue, it makes no sense
b
Thank you anyway
👍 1
m
Make sure the time is correct on your device. Google Authenticator also has an option for time correction in the settings menu you can try