hey all. I’m using the SOAP API, and I’m having issues setting the

costEstimate

field on the subrecords within the

SalesOrderItemList

sublist of

SalesOrder

. Here’s the error message:

type=\"ERROR\"><platformCore:code>INSUFFICIENT_PERMISSION</platformCore:code><platformCore:message>You do not have permissions to set a value for element item.costestimate due to one of the following reasons: 1) The field is read-only; 2) An associated feature is disabled; 3) The field is available either when a record is created or updated, but not in both cases.</platformCore:message><

and here’s my SOAP message:

<record externalId=\"lkj209lkjasjkmnsb\" xsi:type=\"tranSales:SalesOrder\">
    <tranSales:entity internalId=\"3\"/>
    <tranSales:itemList replaceAll=\"true\">
        <tranSales:item>
            <tranSales:amount>50</tranSales:amount>
            <tranSales:costEstimate>47.5</tranSales:costEstimate>
            <tranSales:costEstimateType value=\"_custom\"></tranSales:costEstimateType>
            <tranSales:item internalId=\"225\"/>
            <tranSales:poRate>47.5</tranSales:poRate>
            <tranSales:quantity>1</tranSales:quantity>
            <tranSales:rate>50.000000</tranSales:rate>
        </tranSales:item>
        <tranSales:item>
            <tranSales:amount>50</tranSales:amount>
            <tranSales:costEstimate>48.5</tranSales:costEstimate>
            <tranSales:costEstimateType value=\"_custom\"></tranSales:costEstimateType>
            <tranSales:item internalId=\"225\"/>
            <tranSales:poRate>48.5</tranSales:poRate>
            <tranSales:quantity>1</tranSales:quantity>
            <tranSales:rate>50.000000</tranSales:rate>
        </tranSales:item>
    </tranSales:itemList>
    <tranSales:tranDate>2023-01-25T00:00:00+00:00</tranSales:tranDate>
</record>

any suggestions on what might be wrong? note: I’m able to create/update/upsert this record if I exclude the

costEstimate

field. I’m also able to upsert the whole record via the REST API, but I’d like to do it via SOAP to take advantage of batching.

whatever you are using to generate the xml is doing it incorrectly

@battk without costEstimate, this xml works. and sets costEstimateType correctly. If I put the costEstimateType enum string in the context of the xml element, I get an error in the api response

you cant set the cost estimate without setting the cost estimate type

@battk any chance you happen to have some examples of what you’d expect the XML to look like? also, wondering what WSDL version you’re using

I gotcha. What I’m experiencing in practice is that when I send the field like this:

<tranSales:costEstimateType>_custom</tranSales:costEstimateType>

i get an error. but when i make an upsert call like this:

<tranSales:costEstimateType value=\"_custom\"></tranSales:costEstimateType>

it works and sets the costEstimateType

<tranSales:costEstimateType value=\"_custom\"></tranSales:costEstimateType>

should not set the cost estimate type at all, you might want to try setting it to other valid values to make sure

@battk you saved my butt here. I messed around with the raw XML and this works:

<record externalId=\"lkj209lkjasjkmnsb\" xsi:type=\"tranSales:SalesOrder\">
	<tranSales:entity internalId=\"3\"/>
	<tranSales:itemList replaceAll=\"true\">
		<tranSales:item>
			<tranSales:amount>50</tranSales:amount>
			<tranSales:costEstimate>47.5</tranSales:costEstimate>
			<tranSales:costEstimateType xsi:type=\"xsd:string\">_custom</tranSales:costEstimateType>
			<tranSales:item internalId=\"225\"/>
			<tranSales:poRate>47.5</tranSales:poRate>
			<tranSales:quantity>1</tranSales:quantity>
			<tranSales:rate>50.000000</tranSales:rate>
		</tranSales:item>
		<tranSales:item>
			<tranSales:amount>50</tranSales:amount>
			<tranSales:costEstimate>48.5</tranSales:costEstimate>
			<tranSales:costEstimateType xsi:type=\"xsd:string\">_custom</tranSales:costEstimateType>
			<tranSales:item internalId=\"225\"/>
			<tranSales:poRate>48.5</tranSales:poRate>
			<tranSales:quantity>1</tranSales:quantity>
			<tranSales:rate>50.000000</tranSales:rate>
		</tranSales:item>
	</tranSales:itemList>
	<tranSales:tranDate>2023-01-25T00:00:00+00:00</tranSales:tranDate>
</record>