I have a client using a transaction form that hides/shows fields based on other field values via workflow, but when they save the application the hidden fields on the custom form appear. Does anyone know how to keep them hidden?
r
Ryan Longenecker
10/23/2020, 7:41 PM
Is the workflow running only "on create"?
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Josh Godfrey
10/23/2020, 7:41 PM
You will need to configure a few actions to cover multiple scenarios. Right now, they are hiding the field(s) when the user is in edit mode, but they will also need to configure a field action to hide fields while the user is viewing the form.
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Ryan Longenecker
10/23/2020, 7:42 PM
This^
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Kevin Schachle
10/23/2020, 7:44 PM
The working is running "on create" and "on view or update".
j
Josh Godfrey
10/23/2020, 7:48 PM
Is the workflow configured as a non-exiting state?
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Kevin Schachle
10/23/2020, 7:51 PM
No it isn't, but I just figured it out. Thanks for the input! The actions to hide the fields were after field edit but there were none on before record load.