hey everyone i have a question why we have 0 hardcoded for credit memo in Celigo
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Tyler Lamparter
03/17/2023, 2:51 PM
Because if an inventory item is on a credit memo it will modify your actual inventory position. By putting 0, you can have the item on there with an amount and not modify your inventory position.
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linavokolans
03/17/2023, 2:59 PM
@Tyler Lamparter Ah i see what if the client want their inventory to be adjusted if the Order is returned
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Tyler Lamparter
03/17/2023, 3:01 PM
Typically you would go through RMA process for item returns and then you'd have an item receipt attached to that. The credit memo flow in that IA is really more for capturing $'s refunded. It's normally easier to separate your refunds from your returns
Tyler Lamparter
03/17/2023, 3:03 PM
For example, you could make refunds without actually receiving the item back
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linavokolans
03/17/2023, 3:04 PM
@Tyler Lamparter make sense okay so in that case we will have to use the Addo-on for returns