*Bank reconciliation question*: How do I clear a b...
# general
r
Bank reconciliation question: How do I clear a bill payment that has already cleared the bank (and NetSuite) but reappeared in NetSuite's reconciliation once the bill payment was voided? Further background: a bill payment cleared in July (both NetSuite and the bank). This bill payment was voided in August and appeared back in our NetSuite bank reconciliation as uncleared (again it cleared the bank in July). The GL impact from the void is correct (the funds were returned) - the decision to void the check was so we could reissue payment for the same bill.
Most likely a workflow issue?
k
Burn the person who voided the transaction at the stake.
🤣 1
the GL impact was correct - the void itself was not.
Are you using regular bank rec, or account reconciliation?
Voiding a transaction will always un-match it from the reconciliation
regardless of which method - the fix changes though.
r
Regular Bank Rec
k
Ok - life's good if that's the fact. Just edit the origional bank rec it was a part of and re-match it.
Unless you don't use journals for voids
I can't remember what that setting is called.
r
we used a JE
k
Yeah, so rematch the origional entry in that bank rec. Then you have a JE void that can be brought in to the bank rec that occurred when the funds were brought into the account.
r
Perfect - I see the light at the end of the tunnel! THANK YOU!
k
Then your second check will get cleared whenever the check clears the bank
r
Perfect (It already has)
That was pretty painless - although still a pain. Thanks again!
k
Just be thankful you weren't using account reconciliation...
r
noted
k
That would have been painful