We are planning to move to NS Premium support. At this moment, we have basic support. Any idea how much does it cost

Only your account manager can tell you that (officially)

Thanks.

I’d also see if the account manager can confirm if it can subsequently be removed and what the impact would be to your renewal if your organization determines you don’t need premium support.

@JohnnyC Its good question to ask.

usually 10% of your total bill