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When ordering packs of 100 or 25, having receiving issues/mismatch qty? Details in reply

We have hardware items that are set up as purchasing unit of 25/box, 100/pack, etc. 
Buyer places a PO for Qty 4 boxes of 25. 
We are having receiving issues. 

*For Example*, BUYER Orders Qty 4 boxes of 100 $ 8.00 per box. 

When receiving receives in the Qty 4 boxes, only 4 screws get received in and the receipt is for .32 cents. 

The 2 options we have are:
1. Have buyer calculate the math and order qty of total screws 
2. Have receiving calculate the math and receive in total number of screws. 
 
Both of these options create room for error. 
what is an easier way to resolve this?

We use this feature as well and haven't had any issues. We use it predominantly on Serialized items though.

When the Buyers are creating the Sales Order and/or Purchase Order are they selecting the proper Unit type in the Units column? I would guess that there is a record somewhere in the chain that is utilizing the incorrect Unit and throwing everything off. Possibly the Item Receipt has the incorrect Unit of measure selected.