Hi, we are getting an error after doing a WMS wave...
# general
c
Hi, we are getting an error after doing a WMS wave/pick task/item fulfillment, wherein the item fulfillment can not be moved from Packed to Shipped, when we update the status we get an error that says "Bin not available", even though the Sales Order had the item's commitment, and it was "picked". "The following Bin numbers are not available". We are doing a case with NetSuite, but wondering if anyone has seen this before?
m
Have you looked at suiteanswer id 62773? I didn't dig into it, but it concerns bin not available on item fulfilments.
c
Yes we've read it.
It recommends either changing the Bin#, which isn't possible on the IF, and they also recommend adjusting in inventory, which seems strange since it was available at order entry, and pick task.
d
I would check to make sure that the bins being called in the inventory detail are not marked "inactive". If someone made a bin inactive between when the order was printed/picked and when it was fulfilled, that could cause the IF to error. This is because the inventory gets debited when the IF is saved, and I don't think it can debit inventory from an inactive bin -- if that's the issue. Good luck!
c
@Dan Curtis good idea, but it's a WMS bin an still active 😞