marketing
  • p

    pshaley

    10/30/2018, 2:07 PM
    We made the choice to bring all marketing automation in-house with NetSuite about a year ago.
  • JohnnyC

    JohnnyC

    10/30/2018, 2:14 PM
    Well I certainly appreciate your thoughts on the matter
  • d

    Daniel S

    11/27/2018, 12:38 PM
    anyone have a sales center using a softphone / sms integration with netsuite?
  • p

    pshaley

    01/17/2019, 11:35 PM
    Has anyone implemented a third-party SMTP server?
  • karlenigma

    karlenigma

    01/18/2019, 6:34 AM
    @pshaley interesting fact on the SMTP server in NS. From what I was told even if you use your own SMTP server you still have the limits for campaign email and bulk merge email. I find that strange when your own SMTP.
  • m

    MikeERPG

    01/21/2019, 9:08 AM
    @pshaley We were looking at using a third part SMTP server when NetSuite was taking weeks to send out a campaign (We send out millions of emails a year) But when we tested one we were still being charged by NetSuite (Doubling the costs for some bizzare reason!) And NetSuite did not budge on that no matter how much we said it was wrong.
  • p

    pshaley

    01/22/2019, 8:55 PM
    @MikeERPG thanks for the heads up. We'll see how it goes when I try to fight that battle with NS. Did you notice any increase in deliverability with the third-party?
  • karlenigma

    karlenigma

    01/22/2019, 9:49 PM
    Depends on how good your third party is.
  • m

    MikeERPG

    01/23/2019, 9:03 AM
    @pshaley We found it leaps and bounds better because they specialise in marketing etc so was just more focused around that, we found that NetSuite was good for marketing to customers and small amounts of people but target large amounts (probably 5 - 10 million emails a year) spread out in different time zones etc.
  • e

    estrofa

    02/20/2019, 6:39 AM
    is it possible to restrict a form/pdf to a group of customer
  • f

    F.C. BRIGHAM

    04/23/2019, 11:24 PM
    How do you create and then track online ad banner advertisements in NetSuite?
  • j

    Joanne Mitchell

    07/03/2019, 1:01 PM
    Has anyone worked with a promotion that has both a % discount and a 1/2 price set up fee. Currently Suitepromotions is not enabled. Advanced Promotions is. I can't seem to ad both % discounts under one promotion code.
  • n

    NetSuite Newb

    08/28/2019, 2:28 PM
    Any marketers in here?
  • al3xicon

    al3xicon

    10/09/2019, 4:49 PM
    not many folks in here, but hoping someone can at least confirm -- with marketing campaign emails, it is NOT possible to include, say, a list of results from a dynamic saved search, correct?
  • markderrick

    markderrick

    03/11/2020, 10:56 AM
    Anyone successfully using the "DEFAULT PROMOTION CODE ON SALES TRANSACTIONS" Marketing preference? I have it set, but it doesn't seem to be working. Wondering if there's anything else which also needs setting? The campaigns are in place, and the Promo Codes are showing as available on the Sales Orders - but just not being automatically selected.
  • e

    Emma Pemberton

    05/11/2020, 12:17 PM
    Has anyone managed to add the list of the responded to the campaign record?
  • t

    Tahn

    06/10/2020, 7:38 PM
    Do people actually use this channel?
  • al3xicon

    al3xicon

    06/10/2020, 7:45 PM
    it's pretty seldom
  • leo

    leo

    06/26/2020, 7:12 PM
    i think they live in salesforce @Tahn and @al3xicon 😄
  • al3xicon

    al3xicon

    06/26/2020, 7:12 PM
    lol
  • t

    Tahn

    06/26/2020, 7:13 PM
    I think you may be correct on that assumption.
  • t

    Tahn

    06/26/2020, 7:13 PM
    Not too much marketing appears to be happening here..
  • k

    KnotKnick

    07/16/2020, 5:05 PM
    Is it possible to track open rates of email even if they do not belong to any marketing campaigns?
  • t

    Tom Skolar

    04/23/2021, 4:00 PM
    Does anyone use a tool or application that will show any customers or prospects in your database that are within a radius of the company zip code record that you are currently in?
  • w

    wes_w

    04/23/2021, 7:30 PM
    @Tom Skolar That was one of the first things I built when we moved to NS. You can build it yourself using the google maps API
  • michoel

    michoel

    04/25/2021, 11:36 PM
    @Tom Skolar I also built something similar at my previous place. Did you see this one already? https://763631.app.netsuite.com/suiteapp/ui/marketplace.nl?whence=#/app?id=com.headintheclouddev.suitemaps
  • s

    SmithJ

    05/06/2021, 5:59 PM
    Hi, we would like to monitor the Sales team progress by monitoring the number of calls they make, emails they send and their conversion rates. Is this something we can do using Netsuite marketing/sales campaigns? Thanks for your insights!
  • Ege Çolak

    Ege Çolak

    06/20/2021, 12:05 PM
    Hello all, I have a question on Online customer forms for CRM. It's my first time using external online customer new forms and I need It for my making online tender then see the results of which customer made highest or lowest offer. I've created a new form record but couldn't make It to system update my custom field on existing customer to data entered on online form. System creates every time a new lead. I opened "HANDLE DUPLICATE RECORDS --> Update the first record created" but still no change. Any suggestions? Thanks :netsuite:
  • p

    PlanetJupiter

    03/21/2022, 2:21 PM
    I'm sending an email Campaign test. The email refers to {entity.firstname}, but when I save the Template, it asks for permission for LISTS>EMPLOYEES. If I remove the {entity.fistname} reference it is OK. The email does not reference Employee so why does it need this permission?
  • p

    PlanetJupiter

    06/16/2022, 9:16 AM
    Marketing Email Preferences - Sending to customers We want to send email to customers/contacts to ask them to update/confirm their subscription preferences. We are following this guide. Questions:1. Can we set the 'Sender' email address on the Mass Update? We don't want the emails to be sent from a user, but rather the generic marketing email address we use (same one we use went sending Campaign emails). We can use Workflow (rather than mass update) which allows us to set the 'email from' but we cannot add the url to link to the subscription preferences. 2. When the user clicks on the link on the email they are taken to the generic Email Subscription Preferences page. I know this page is not customisable. It looks awful. Has anyone found a solution to send customers to a better company branded page, but still allow for Preferences to be changed?https://accountid.extforms.netsuite.com/app/crm/marketing/campaignlistener.nl Any guidance and help is appreciated. Thanks