ok, i will try that... and if it works... you win a gold star... we've got a monday go live... lol

nice, i love gold stars

lmk how it works for ya

will do, trying it now

Pre-emptive gold star. I believe in you!

hmm, it's return the exact same results as sourcing by customer

We are using parent/child companies... and it's still only returning contacts that have the same "company" value as the current customer

that is weird - however for that client there weren't any parent/child relationships really, i don't think

anyone <!here|@here> using Bronto?

@jason.messersmith - in the middle of implementing it now.

Our implementation is reimporting everything with even the slightest modification to a record

it seems to pound the system pretty good

We’re having issues with sales orders not being added to the picking ticket queue when they should. Example: Sales order is created and warehouse goes to fulfill it. Item is picked/packed, and then a second line is added to the sales order. At that point it no longer enters the picking ticket queue (the flag “Picking Ticket Printed” remains True on the system information). Is this the designed functionality? Or are we hitting a bug? Trying to figure out how best to approach it with support before I call.

I'd say that's by design jokell

Generally how we deal with that scenario is a trigger to say that the order is ready to be shipped rather than immediately firing it off to the warehouse for that exact case.

Plus the people in the warehouse end up wandering around twice as much so it's more effecient

Changed an item's minimum quantity from 12 to 6. But when adding it to a Sales Order the old quantity (12) still appears. Any idea why? tia

@jason.messersmith We have noticed that too. Bronto loves to update records. If you have any integrations with other services based on updates, it really messes with them.

@jokell Could you change the status back to pending fulfillment when a new item is added?

That’s the thing - it does change to pending fulfillment. It just doesn’t reset the picking ticket flag

i see the cert for *.na2.netsuite.com expires on 3/24/2017, does anyone know know if netsuite has an auto-renewal process in place?

@jason.messersmith - In the little knowledge that I have about Bronto, it all depends on your saved search that you define I think.

and Bronto admin settings

@dbaghdanov Yes, NS will auto-renew the certificate before it expires

@neerajrtiwari I think your correct, I was loosely involve in the implementation process. I'll have to check into those searches.

Thanks

Hello all, I have run into another SuiteIdea - 116981 - Gift certifcate>ability to not send email to recepient.

Has anyone able to at least customize the email sent for the Gift certificate - this email is sent out once the order having gift certificate items is billed (invoice or cash sales)

Right now we send email from Magento and NetSuite is also sending email so we end up sending same information to the customer - twice.

Since it's not possible to disable NetSuite email (SuiteIdea above) - we are trying to at least change the content of the email sent out from NetSuite.