Hi NS gurus! just a question, do you know why sales tax is still calculated for orders of my non taxable customers? The setup within NS is that, items are taxable but Customers are not. Im expecting that no tax will be calculated on SO level but the system still calculates for it. Appreciate any help. thanks!

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Hi everyone , I want to create an approval workflow in Netsuite . I want to have a workflow that incase of an item of a certain category is added to a sales order, sends sales order to manager for approval . Is it possible ? Can anyone guide regarding this ?

I created a custom tab for specific role (as well as admin), but one of my users cannot see it using that role, but can using admin. I gave myself that role and it shows up for me. I can't for the life of me figure out how to get it to show up for him. Any ideas? Clearing cache didn't work either.

Hello everyone, We can't change Lead Source on a Customer record anymore, it seems like? If we use an administrator role, we can change Lead Source within the same Marketing Category, but we can't change to a Lead Source in another category? We have a Customer record that has gotten the wrong Lead Source attached, so we just want to correct the error. Any ideas?

Minor morning quibble. Is there a way to make Sandbox menu match Production? The order is always different for some reason (orange is SB).

Does anyone know if Box.com or Celigo can extend the file cabinet size without paying the additional $199/GB/mo extra charge?

They don't extend the file cabinet size - they are used in place of the filing cabinet

Hey everyone, anyone using Master POs in Netsuite? I'm trying to determine if it pays to add the module or if it's better to just script the splitting of POs. Looking for any advice or experiences that you may have had with this. Thanks!

Hello, I'd like to create a mail merge group, ideally from a file with a list of email addresses. If this is possible, what headers and data does the file need? Does it just get uploaded under List - Relationships - Groups?

does anyone else here use NextService?

anyone know how to get the Amount Paid to show up as a field on a Vendor bill

I have to SFTP to a big box. I need to generate the SSH Key. I can't call them and say I need the SSH Key. Any way around the SSH for SFTP ? or a better way to generate it

How can i enable line item shipping on my return authorization form? I can see it on every other form already

or... why does the shipping address not carry over to return authorization if the sales order has enabled line item shipping checked

Hello there, I'm struggling with an issue on the quotes, sales orders and invoices (did not check on other transactions yet). On customer change field we have the following error: "Error: Invalid currency value. Values must be numbers up to 999,999,999,999,999.99". I can't find why... It seems that I have some error on the "Item Substitute Transactions UE" script, but it's locked. And even if I uncheck the deployment box, I still have the issue. Please Help 🙂

If you undeploy a script and you are still getting errors - it's not that script.

@KevinJ of Kansas, that's why I need help to find other solution 😉

@Nairolf it's some script, cannot tell you which script though

check your sales order scripted record and see how many scripts are running on it and see each script deployment log to see which one has this error.

@Suitestallion yes I saw also this one, but can't find anything new. No custom records.

It could also be a workflow, or it could be a field that's trying to source from another field.

It appears like that. No new script / workflow / fields 😞

Did someone change a field type?

custom script attached to a custom form ?

@KevinJ of Kansas, no clue, I will check. Thanks. @Ryan Cook, I had the same idea, but I tried different forms and had the issue even on the standard ones.

NS support should be able to tell you which field is bombing - if you can get them on other end of the phone

Ha ha would be very surprisesd NS support helps on this matter 😕

They are normally pretty helpful in at least whittling down where the error is.

because they have access to logs we don't