I'm looking for feedback on Advanced Customer Support and doing a SuiteReview. Is it worthwhile? What was your experience like?

Is there any way you can "prevent" cases closed more than 30 days ago from re-opening via email. They are locked in the UI, but re-open via email.

Guys, is there a way of mass updating line items without having to upload excel spreadsheets?

Feels to me such a simple task ("let me move all the services of this supplier into a different dept"), but strangely couldnt find a simple way to do it?

Is any one experiencing random issues with UPS/FedEx rate calculations throwing errors about being unable to service an address?

I’m trying to use a service like Hoopla that has a more user friendly connection with NetSuite, any suggesstions?

Hi. Our manufacturing team create 'versioned' products in netsuite (lamp v1.0, lamp v2.0) but Salesforce does not, and doesn't care which version it's getting when it places an order. Netsuite also doesn't seem to group these versioned products either, they're entirely separate. What would be the best way to group them, is there a function for this?

Hi, everyone, quick question : is there a general limit on the number of parent/child relationships on records ?

Hello, I am trying to write a report to pull item receipt line detail amount - but the report is not adding in the expense amounts, only the item amounts from the item receipt

Any advice?

Hi All, I needed help being new to Excel

Sorry Netsuite!

Can anyone help on when I add a Fixed Asset, it does not increase the fixed assets on the balance sheet?

Hi all! I have a question. I would need to add categories behind project. Those categories are related to each other, so selection in the first field should narrow down the options in the second field. What would be the best way to do this? Kind of like this.

Selection 1  | Selection 2
Drinks         Beer
               Water
Food           Burger
               Pizza

Thanks!

Hi. We're trying to send out an email through a Vendor Payment but I am getting this error

This liability payment cannot be edited while it has an Automated Clearning House transmission in process.

Does anyone know what this means? The payment has already been processed.

Is there anyway to run a saved search or access the data in the ACH tab (subslist) on the vendor record other than the UI?

is it possible to set a specific sender for a mass update: bulk email transactions? i’m trying to set the bulk email to come from an email other than my own

I'm working on customizing a vendor payment form for one of our many subsidiaries to meet local bank requirements when the actual check is printed. The vendor payment form is set to use advanced pdf templates, but I found that even if I updated that it was still printing the basic check format. After some digging, I found that our standard check form layout is set to print basic, while the custom vendor payment form is set to use advanced printing. I tested changing the check form layout to print using the advanced templates and surprisingly, when I test printed a vendor payment, it finally printed the updated advanced template. Does this seem normal? Why would I have to customize the check transaction form to be able to print a vendor payment check? Also wanted to add that the subsidiary requesting this change does not use the check record type at all and thus will never be using the check form. They only use vendor payments.

Hey there! Is it possible to create a saved search that will email out when a customer changes their default credit card? We have to update pending orders when this happens, and would love an auto reminder.

Any help on getting the amount in a search from item receipts off the expense lines? I seem to not able to capture the amounts

expense quantities are not able to be captured from PO's either?

Does anyone know how to show a hyperlink to a PDF attachment in a saved search? "Very Long SQ. Will be replaced with Java." Is this an issue netsuite is working on?

Has anyone ever worked around amortization JE’s losing the Customer name from the original Vendor Bill? Since Customer can be tagged at the line level on a Bill but there’s only a single Name field on JE’s that gets filled in by the Vendor name?

Anyone ever seen an issue when you set a custom Name/ID on an employee record, where the name appears twice in Global Search, List Fields, System Notes, etc.? Example, I have set Employee ID to be "Fname Lname PayrollID" When I search for an employee in Global Search, I see "Fname Lname PayrollID Fname Lname"

Hello @chaught There is an #jobs channel here where you can post this.

@MySuite Thank you!

hi. if an item is direct posting, is there a need for an a/r account

So, I have a broken link due to an invalid expression in my formula. I assume that it's because {internalid} is not the correct field id? I am trying to get this formula to work to populate a Service Report attachment from the message fields.