Thanks a lot

Useful tip - I'm always surprised there's no cancel button once the MR script starts

It's pretty annoying NetSuite doesn't make this simpler. I've started building "kill switches" in my MR scripts by checking for the existence of a file in File Cabinet

Hi, is anyone else having issues with the chrome authenticator app?

Haven't used it since Friday. What's happening?

You sure your time stamp on your phone isn't off? It's all formula driven on how it calculates the value. You should be able to even use it with no internet on your phone

Anyone ever found their sandbox can't be renewed? Apparently our account manager is unable to do so and requires an entirely new SB to be setup. Having to migrate SB-SB is proving to be a nightmare.

Hi, I am wanting to send an email out to a customer 4 months before the expected close date of their current contract. I have created a workflow field for the date I want it to send on (4 months before) but not sure how to get it to send on that specified date. Any help would be very appreciated thanks 🙂

Does anyone know how the: "Awaiting Support Reply" field works? It only seems to work when a ticket is first created?

Hi team, Is anyone has idea to convert special characters in XML free marker language? Here is the string “*Test & Test < Test > “Test ' Test*” I have and this need to be converted to “*Test & Test < Test > &quot;Test &apos; Test*”

Wrap them in escape strings?

How are invoices in projects handled? Do invoices get generated based on project completion?

It depends on project setup and configuration in the account

Would that be configured from Enabled features? We have projects setup, and as far as rev rec all I'm seeing are expense reports

Curious what the standard project process is really more than anyhting

from open to close

From open to close? Not a small request.

Yeah, I'm getting to grips with projects a bit here. Just looking at my test drive on a project I can raise a Invoice directly from the project.

There's a ton of variables in there. I wouldn't consider myself an expert on projects as a result

I guess with Rev rec this would be done automatically depending on the rev rec schedule applied. For instance milestone based or % complete

Rev rec complicates it even more

Hi all - is there a way to email bill payment records along with the attached file on the record? thanks

So, my work has begun an interesting project: documenting our code. I’m not talking about comments. I’m talking about documents that can be reference by new, non-IT employees to understand what happens when records are created, changed, etc. Things like:

Field A gets to to this when fields B and C are set to that and these.

Field D is set to this when custom record R is created by another user.

Every hour, this customization comes along and checks for X. If it finds it, it sets field E to that

This is a big undertaking, as it also means we need to ensure that this documentation stays up-to-date as we make new customizations or change old ones, but the thing that’s really blocking me now is the means of storing these documents and making this quickly accessible to people. I’m here to ask what you would do. I don’t want to just put all these documents into Word documents or into separate Google docs. I want it to be pretty easily navigable. One of the things I’m considering right now is a Wiki, where people can go to, for example, Sales Orders and see how the customizations affect them. Has anyone here worked on such a task? What do you use? Some web service? Some app? I’m mostly just curious what options are out there.

@aaron_tekton I believe confluence is a popular tool for this type of documentation

❤️ Confluence

Interesting. Do you know if confluence has a way for collaborators to make and track changes, while allowing other, non-users to just see the result without making changes to it? Most people shouldn’t make changes. There’s probably permissions, but it could be hard to justify even $5/mo for a user when all they’re doing is statically looking at the data.

Anyone know why a workflow would fail to set a custom field and then the log is incorrect? It's very strange - we have a simple workflow and the log is just flat out wrong sometimes. "SETFIELDVALUE [custbody_sales_order_approval_status = Pending Accounting Approval] Executed" ^ this did not successfully execute. field never changed.

How can i get access to development accounts?

@Livio if you have a sandbox it should come with 3 development accounts

We've got a OneWorld account with multi-subsidiary customers. I set up a customer with a primary subsidiary of X, and create a child customer - the child customer automatically is given primary subsidiary of X and the primary subsidiary field is greyed out. If I try to change parent customer's primary subsidiary, I get an error that the parent and child subsidiaries must be the same... but I can't change the child subsidiary either as it's still greyed out. Seems like I'm stuck in a loop, has anyone run into this before? The only way I can figure to change the subsidiary would be to delete the parent/child relationship, change the parent customer sub, and then re-attach the child to the parent. But that would be super inconvenient, so i'm hoping someone else has a better way?