If anyone wants to DM me company details I can let them know

@creece @Tim Pilgrim

they asked me for location of other users, I said one AU other unknown

I have just sent you a sample of account Ids but yes they are in australia or americian hosted instances

Cheers Tim. Update for you guys, they are opening a case for me now, have confirmed the issue is widespread.

They said they will provide me an update in the next 30-60 minutes

thanks todd

No problem 👍

We seem to be back online

todd try logging in with system2.netsuite.com

it just worked for me

@Tim Pilgrim regular netsuite.com, system2 and SSO/SAML all working. System2 was by far the fastest to log in though

We fulfill about 600 orders a day and are trying to make sense of the "Invoice Sales Orders" screen which takes fulfilled sales orders and invoices them. It seems like busy work to review orders in this screen because it is more than is possible to grok in a timely fashion and we presume the warehouse has done it's job properly. Do people automate this? If so, how?

Has anyone gone through the new NetSuite WMS upgrade? I have gone through the document provided by NS with steps on how to upgrade from the previous WMS. I am able access the mobile device correctly but cannot get Pending Fulfillment Sales Orders to appear on the picking list. Has anyone ran into this?

hello, we are playing with the Vendor Bill Approval workflow in our Sandbox, and I'm hoping someone can answer a few questions for me. Our hope is to streamline our accounts payable process to allow us to enter a bill on a purchase order, regardless of whether the item has been received, but only flag the bill to be paid once the items are received. Currently, our AP clerk has to hold onto the bill while we wait for the warehouse to receive in inventory, then enter the bill afterwards. We'd like to just enter the bill, then hold it in AP until the inventory comes in and pay then. Will the Vendor Bill Approval workflow(s) allow this?

@Will Coburn There is an accounting preference for 'Bill in Advance of Receipt' that you will need to enable then you can generate a bill right after entering a PO. For how you want to manage holding payment prior to actually receiving the item would need some thought. It could be as simple as a checkbox on the bill for 'Item Received' and you are unable to approve a bill until this is checked or it can be much more nuances, but the approval workflow can certainly be customized to handle this scenario

thanks @alex! I went in and changed that setting to "bill in advance of receipt". Should I see something new on the PO transaction page to allow me to bill it, or how do we go about enter the bill now and tying it to the unfulfilled PO?

Hi everyone, i'm trying to send an email after record submit on the condition of a certain field has been updated. (shipdate). i would like to do this in a workflow instead of a saved search. any help with be greatly appreciated!

You can also ask this in #suiteflow But the basic outline is to load the initial value before load, and then after submit compare the two values, and if they're different, send the email

Hello, in my report - what field can I use to count? I need to just count the number of transactions but it seems I cannot figure out which field

Please advise

Internal ID?

Document Number?

Tran ID? Take your pick.

None of those allow me to count

Are you talking a standard report? Or a saved search?

or SuiteAnalytics Workbooks?

standard report @KevinJ of Kansas

any other advice about how to actually bill on a PO before the inventory is received?

nevermind, there is another checkbox under accounting preferences for this that I missed, this seems to be what i was not handling correctly